/* PSC 3.02.08 - independent online support interface */
.ps-online-support-root-v30204{position:fixed;z-index:2147481800;font-family:inherit;direction:rtl;--ps-os-size:60px;--ps-os-bg:#229ed9;--ps-os-icon:#fff;--ps-os-header-bg:#229ed9;--ps-os-header-text:#fff;--ps-os-guest-bg:#229ed9;--ps-os-guest-text:#fff;--ps-os-admin-bg:#f1f5f9;--ps-os-admin-text:#0f172a}
.ps-online-support-root-v30204[data-v="bottom"]{bottom:var(--ps-os-bottom,24px);top:auto}.ps-online-support-root-v30204[data-v="top"]{top:var(--ps-os-top,24px);bottom:auto}.ps-online-support-root-v30204[data-h="right"]{right:var(--ps-os-right,24px);left:auto}.ps-online-support-root-v30204[data-h="left"]{left:var(--ps-os-left,24px);right:auto}
.ps-online-support-launcher-v30204{position:relative;display:grid;place-items:center;width:var(--ps-os-size);height:var(--ps-os-size);border:0;border-radius:50%;background:var(--ps-os-bg);color:var(--ps-os-icon);box-shadow:0 16px 38px rgba(15,23,42,.28);cursor:pointer;font-size:calc(var(--ps-os-size)*.38);transition:transform .18s ease,box-shadow .18s ease;isolation:isolate}
.ps-online-support-launcher-v30204:hover{transform:translateY(-2px) scale(1.03);box-shadow:0 20px 46px rgba(15,23,42,.34)}.ps-online-support-launcher-v30204:focus-visible{outline:3px solid rgba(34,158,217,.25);outline-offset:4px}
.ps-online-support-launcher-v30204::before{content:"";position:absolute;inset:-5px;border:1px solid color-mix(in srgb,var(--ps-os-bg) 55%,transparent);border-radius:inherit;animation:ps-os-pulse-v30204 2.2s infinite;z-index:-1}@keyframes ps-os-pulse-v30204{0%{opacity:.8;transform:scale(.94)}70%,100%{opacity:0;transform:scale(1.28)}}
.ps-online-support-badge-v30204,.ps-online-support-admin-badge-v30204{position:absolute;top:-5px;left:-5px;min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:#dc2626;color:#fff;border:2px solid #fff;display:grid;place-items:center;font-size:11px;font-weight:900;line-height:1}.ps-online-support-badge-v30204[hidden],.ps-online-support-admin-badge-v30204[hidden]{display:none!important}
.ps-online-support-panel-v30204{position:absolute;width:min(390px,calc(100vw - 24px));height:min(610px,calc(100vh - 110px));max-height:610px;background:#fff;border:1px solid rgba(148,163,184,.35);border-radius:22px;box-shadow:0 24px 65px rgba(15,23,42,.28);overflow:hidden;display:flex;flex-direction:column;transform-origin:bottom right;animation:ps-os-open-v30204 .18s ease-out}
.ps-online-support-root-v30204[data-v="bottom"] .ps-online-support-panel-v30204{bottom:calc(var(--ps-os-size) + 14px)}.ps-online-support-root-v30204[data-v="top"] .ps-online-support-panel-v30204{top:calc(var(--ps-os-size) + 14px)}.ps-online-support-root-v30204[data-h="right"] .ps-online-support-panel-v30204{right:0}.ps-online-support-root-v30204[data-h="left"] .ps-online-support-panel-v30204{left:0}.ps-online-support-panel-v30204[hidden]{display:none!important}@keyframes ps-os-open-v30204{from{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:none}}
.ps-online-support-head-v30204{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 17px;background:var(--ps-os-header-bg);color:var(--ps-os-header-text)}.ps-online-support-head-v30204 strong{display:block;font-size:16px}.ps-online-support-head-v30204 small{display:block;margin-top:4px;opacity:.85;font-size:11px}.ps-online-support-close-v30204{width:36px;height:36px;display:grid;place-items:center;border:0;border-radius:50%;background:rgba(255,255,255,.16);color:inherit;font-size:22px;cursor:pointer}
.ps-online-support-body-v30204{min-height:0;flex:1;display:flex;flex-direction:column;background:#f8fafc}.ps-online-support-welcome-v30204{margin:0;padding:16px 18px 8px;color:#475569;font-size:13px;line-height:1.9}
.ps-online-support-start-v30204{display:grid;gap:13px;padding:14px 18px 20px;margin:auto 0}.ps-online-support-start-v30204 label{display:grid;gap:7px;color:#334155;font-size:12px;font-weight:800}.ps-online-support-start-v30204 input{width:100%;box-sizing:border-box;border:1px solid #cbd5e1;background:#fff;border-radius:13px;padding:12px 13px;font:inherit;outline:none}.ps-online-support-start-v30204 input:focus{border-color:var(--ps-os-bg);box-shadow:0 0 0 3px color-mix(in srgb,var(--ps-os-bg) 15%,transparent)}
.ps-online-support-primary-v30204{border:0;border-radius:13px;background:var(--ps-os-bg);color:var(--ps-os-icon);padding:12px 16px;font:inherit;font-weight:900;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px}.ps-online-support-primary-v30204:disabled{opacity:.6;cursor:wait}
.ps-online-support-error-v30204{margin:0;color:#b91c1c;background:#fef2f2;border-radius:10px;padding:9px 11px;font-size:12px;line-height:1.7}.ps-online-support-error-v30204[hidden]{display:none!important}
.ps-online-support-chat-v30204{min-height:0;flex:1;display:flex;flex-direction:column}.ps-online-support-chat-v30204[hidden]{display:none!important}.ps-online-support-messages-v30204{min-height:0;flex:1;overflow:auto;padding:16px;display:flex;flex-direction:column;gap:10px;scroll-behavior:smooth}.ps-online-support-message-v30204{max-width:82%;padding:10px 12px;border-radius:15px;box-shadow:0 2px 8px rgba(15,23,42,.06);white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.75;font-size:13px}.ps-online-support-message-v30204.is-guest{align-self:flex-start;background:var(--ps-os-guest-bg,#229ed9);color:var(--ps-os-guest-text,#fff);border-bottom-right-radius:4px}.ps-online-support-message-v30204.is-admin{align-self:flex-end;background:var(--ps-os-admin-bg,#f1f5f9);color:var(--ps-os-admin-text,#0f172a);border-bottom-left-radius:4px}.ps-online-support-message-v30204 time{display:block;margin-top:5px;font-size:10px;opacity:.7;direction:ltr;text-align:inherit}
.ps-online-support-empty-messages-v30204{margin:auto;text-align:center;color:#64748b;font-size:12px;line-height:1.8}.ps-online-support-empty-messages-v30204 i{display:block;font-size:34px;margin-bottom:10px;color:#94a3b8}
.ps-online-support-compose-v30204{display:flex;align-items:flex-end;gap:9px;padding:12px;background:#fff;border-top:1px solid #e2e8f0}.ps-online-support-compose-v30204 textarea{flex:1;resize:none;max-height:110px;min-height:44px;border:1px solid #cbd5e1;border-radius:13px;padding:10px 12px;font:inherit;line-height:1.6;outline:none}.ps-online-support-compose-v30204 textarea:focus{border-color:var(--ps-os-bg)}.ps-online-support-compose-v30204 button{width:44px;height:44px;border-radius:13px;padding:0;flex:0 0 auto}
.ps-online-support-admin-launcher-v30204{position:fixed;z-index:2147481700;display:grid;place-items:center;width:var(--ps-osa-size,54px);height:var(--ps-osa-size,54px);border-radius:50%;background:var(--ps-osa-bg,#0f766e);color:var(--ps-osa-icon,#fff);box-shadow:0 14px 34px rgba(15,23,42,.3);font-size:calc(var(--ps-osa-size)*.36);text-decoration:none;transition:.18s ease}.ps-online-support-admin-launcher-v30204:hover{transform:translateY(-2px);color:var(--ps-osa-icon,#fff)}.ps-online-support-admin-launcher-v30204[data-v="bottom"]{bottom:var(--ps-osa-bottom,24px);top:auto}.ps-online-support-admin-launcher-v30204[data-v="top"]{top:var(--ps-osa-top,24px);bottom:auto}.ps-online-support-admin-launcher-v30204[data-h="right"]{right:var(--ps-osa-right,24px);left:auto}.ps-online-support-admin-launcher-v30204[data-h="left"]{left:var(--ps-osa-left,24px);right:auto}
.online-support-tabs-v30204{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 16px}.online-support-tabs-v30204 a{display:inline-flex;align-items:center;gap:8px;padding:10px 15px;border:1px solid #dbe3ed;border-radius:12px;background:#fff;color:#334155;text-decoration:none;font-weight:800}.online-support-tabs-v30204 a.is-active{background:#0f172a;color:#fff;border-color:#0f172a}.online-support-stats-v30204{margin-bottom:16px}
.online-support-admin-layout-v30204{display:grid;grid-template-columns:minmax(290px,34%) minmax(0,1fr);gap:16px;min-height:650px}.online-support-thread-panel-v30204,.online-support-conversation-v30204{padding:0!important;overflow:hidden;min-height:650px}.online-support-thread-tools-v30204{padding:14px;border-bottom:1px solid #e2e8f0;display:grid;grid-template-columns:1fr 120px;gap:9px}.online-support-thread-tools-v30204 label{display:grid;gap:5px;font-size:11px;font-weight:800;color:#64748b}.online-support-thread-tools-v30204 input,.online-support-thread-tools-v30204 select{width:100%;box-sizing:border-box;padding:9px 10px;border:1px solid #cbd5e1;border-radius:10px;font:inherit;background:#fff}.online-support-thread-list-v30204{height:570px;overflow:auto}.online-support-thread-item-v30204{width:100%;border:0;border-bottom:1px solid #edf2f7;background:#fff;padding:13px;text-align:right;display:grid;grid-template-columns:1fr auto;gap:6px 10px;cursor:pointer;font:inherit}.online-support-thread-item-v30204:hover,.online-support-thread-item-v30204.is-active{background:#eff6ff}.online-support-thread-item-v30204 strong{color:#0f172a}.online-support-thread-item-v30204 small{color:#64748b}.online-support-thread-item-v30204 p{grid-column:1/-1;margin:2px 0 0;color:#475569;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:12px}.online-support-thread-unread-v30204{align-self:start;min-width:22px;height:22px;border-radius:999px;background:#dc2626;color:#fff;display:grid;place-items:center;font-size:10px;font-weight:900}.online-support-thread-status-v30204{font-size:10px;border-radius:999px;padding:3px 8px;background:#dcfce7;color:#166534}.online-support-thread-status-v30204.is-closed{background:#f1f5f9;color:#64748b}
.online-support-empty-v30204{height:100%;min-height:650px;display:grid;place-content:center;text-align:center;color:#64748b;padding:20px}.online-support-empty-v30204 i{font-size:54px;color:#cbd5e1}.online-support-empty-v30204 h2{margin:15px 0 5px;color:#334155}.online-support-empty-v30204 p{margin:0}.online-support-chat-shell-v30204{height:650px;display:flex;flex-direction:column}.online-support-chat-shell-v30204[hidden]{display:none!important}.online-support-chat-head-v30204{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;border-bottom:1px solid #e2e8f0;background:#fff}.online-support-chat-head-v30204 strong{display:block}.online-support-chat-head-v30204 a{display:block;margin-top:4px;color:#0284c7;font-size:12px}.online-support-admin-messages-v30204{flex:1;min-height:0;overflow:auto;padding:18px;background:#f8fafc;display:flex;flex-direction:column;gap:10px}.online-support-admin-reply-v30204{padding:12px;display:flex;align-items:flex-end;gap:10px;background:#fff;border-top:1px solid #e2e8f0}.online-support-admin-reply-v30204 textarea{flex:1;resize:none;border:1px solid #cbd5e1;border-radius:12px;padding:10px 12px;font:inherit;min-height:46px}.online-support-admin-error-v30204{margin:0;padding:8px 14px;background:#fef2f2;color:#b91c1c;font-size:12px}.online-support-admin-error-v30204[hidden]{display:none!important}.online-support-settings-v30204{display:grid;gap:16px}.online-support-settings-v30204 .card{margin:0}.online-support-settings-v30204 input[type="color"]{min-height:44px;padding:4px;cursor:pointer}
@media(max-width:980px){.online-support-admin-layout-v30204{grid-template-columns:1fr;min-height:0}.online-support-thread-panel-v30204,.online-support-conversation-v30204{min-height:auto}.online-support-thread-list-v30204{height:340px}.online-support-chat-shell-v30204,.online-support-empty-v30204{height:620px;min-height:620px}}
@media(max-width:640px){.ps-online-support-root-v30204{right:0!important;left:0!important;padding-right:max(12px,var(--ps-os-right,12px));padding-left:max(12px,var(--ps-os-left,12px));box-sizing:border-box;display:flex;justify-content:var(--ps-os-mobile-align,flex-end);pointer-events:none}.ps-online-support-root-v30204[data-v="bottom"]{bottom:max(12px,var(--ps-os-bottom,12px))!important;top:auto!important}.ps-online-support-root-v30204[data-v="top"]{top:max(12px,var(--ps-os-top,12px))!important;bottom:auto!important}.ps-online-support-root-v30204[data-h="left"]{--ps-os-mobile-align:flex-start}.ps-online-support-launcher-v30204,.ps-online-support-panel-v30204{pointer-events:auto}.ps-online-support-root-v30204[data-v="bottom"] .ps-online-support-panel-v30204{position:fixed;top:12px!important;bottom:calc(var(--ps-os-size) + max(24px,var(--ps-os-bottom,24px)))!important;right:max(12px,var(--ps-os-right,12px))!important;left:max(12px,var(--ps-os-left,12px))!important;width:auto;height:auto;max-height:none;border-radius:19px}.ps-online-support-root-v30204[data-v="top"] .ps-online-support-panel-v30204{position:fixed;top:calc(var(--ps-os-size) + max(24px,var(--ps-os-top,24px)))!important;bottom:12px!important;right:max(12px,var(--ps-os-right,12px))!important;left:max(12px,var(--ps-os-left,12px))!important;width:auto;height:auto;max-height:none;border-radius:19px}.ps-online-support-message-v30204{max-width:88%}.online-support-thread-tools-v30204{grid-template-columns:1fr}.online-support-chat-head-v30204{align-items:flex-start}.online-support-admin-reply-v30204{flex-direction:column;align-items:stretch}.online-support-admin-reply-v30204 .btn{width:100%;justify-content:center}.ps-online-support-admin-launcher-v30204{--ps-osa-size:min(var(--ps-osa-size,54px),58px)}}

/* PSC 3.02.05 - state visibility, guest exit, and reliable admin conversation selection. */
.is-hidden-v30205,
.ps-online-support-start-v30204[hidden],
.ps-online-support-welcome-v30204[hidden],
.ps-online-support-leave-v30205[hidden],
.online-support-empty-v30204[hidden],
.online-support-admin-loading-v30205[hidden]{display:none!important}
.ps-online-support-head-actions-v30205{display:flex;align-items:center;gap:8px;flex:0 0 auto}
.ps-online-support-leave-v30205{min-height:36px;border:0;border-radius:999px;background:rgba(255,255,255,.16);color:inherit;padding:0 11px;display:inline-flex;align-items:center;gap:6px;font:inherit;font-size:11px;font-weight:900;cursor:pointer}
.ps-online-support-leave-v30205:hover{background:rgba(255,255,255,.25)}
.ps-online-support-leave-v30205:disabled{opacity:.6;cursor:wait}
.ps-online-support-error-v30204{margin:10px 18px 0}
.ps-online-support-chat-v30204{overflow:hidden}
.online-support-admin-layout-v30204{position:relative;isolation:isolate}
.online-support-thread-panel-v30204{position:relative;z-index:3;pointer-events:auto}
.online-support-conversation-v30204{position:relative;z-index:1}
.online-support-thread-list-v30204{position:relative;z-index:4;pointer-events:auto}
.online-support-thread-item-v30204{position:relative;z-index:5;pointer-events:auto;touch-action:manipulation;user-select:none}
.online-support-thread-item-v30204>*{pointer-events:none}
.online-support-thread-item-v30204:focus-visible{outline:3px solid rgba(37,99,235,.25);outline-offset:-3px}
.online-support-thread-empty-v30205{padding:18px;margin:0;text-align:center}
.online-support-admin-message-stage-v30205{position:relative;flex:1;min-height:0;display:flex;overflow:hidden}
.online-support-admin-message-stage-v30205 .online-support-admin-messages-v30204{width:100%}
.online-support-admin-loading-v30205{position:absolute;inset:0;z-index:4;display:flex;align-items:center;justify-content:center;gap:9px;background:rgba(248,250,252,.86);color:#475569;font-size:13px;font-weight:800;backdrop-filter:blur(2px)}
.online-support-admin-no-message-v30205{margin:auto;color:#64748b;text-align:center;font-size:13px}
.online-support-chat-shell-v30204{position:relative}
.online-support-admin-error-v30204{position:relative;z-index:6}
@media(max-width:640px){
  .ps-online-support-head-v30204{padding:13px 14px;align-items:flex-start}
  .ps-online-support-head-actions-v30205{gap:6px}
  .ps-online-support-leave-v30205 span{display:none}
  .ps-online-support-leave-v30205{width:36px;padding:0;justify-content:center}
  .ps-online-support-error-v30204{margin:8px 12px 0}
}


/* PSC 3.02.08 - unread message badges for guest and administration. */
.ps-online-support-head-title-v30206>span{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.ps-online-support-head-badge-v30206,.online-support-tab-badge-v30206,.ps-admin-menu-badge-v30206{min-width:21px;height:21px;padding:0 6px;border-radius:999px;background:#dc2626;color:#fff;display:inline-grid;place-items:center;font-size:10px;font-weight:900;line-height:1;box-sizing:border-box}
.ps-online-support-head-badge-v30206{border:2px solid rgba(255,255,255,.85);background:#ef4444}
.ps-online-support-head-badge-v30206[hidden],.online-support-tab-badge-v30206[hidden],.ps-admin-menu-badge-v30206[hidden]{display:none!important}
.ps-online-support-head-badge-v30206.is-pulsing-v30206{animation:ps-online-support-badge-pop-v30206 .55s ease 2}
@keyframes ps-online-support-badge-pop-v30206{0%,100%{transform:scale(1)}50%{transform:scale(1.28)}}
.online-support-tab-badge-v30206{margin-inline-start:3px;border:2px solid currentColor;background:#dc2626;color:#fff}
.ps-admin-menu-badge-v30206{margin-inline-start:auto;flex:0 0 auto;box-shadow:0 0 0 2px rgba(255,255,255,.12)}
.online-support-thread-item-v30204.has-unread-v30206{background:#fff7ed}
.online-support-thread-item-v30204.has-unread-v30206.is-active{background:#eff6ff}
@media(max-width:640px){.ps-online-support-head-title-v30206{min-width:0}.ps-online-support-head-title-v30206 strong{max-width:190px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ps-admin-menu-badge-v30206{min-width:19px;height:19px;font-size:9px}}

/* PSC 3.02.08 - anti-spam, block, close and delete controls. */
.online-support-stats-v30207{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:16px}
.online-support-thread-status-v30204.is-blocked-v30207{background:#fee2e2;color:#b91c1c}
.online-support-admin-actions-v30207{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap}
.online-support-admin-actions-v30207 .btn{white-space:nowrap}
.online-support-block-btn-v30207{color:#b45309!important;border-color:#fed7aa!important;background:#fff7ed!important}
.online-support-block-btn-v30207.is-unblock-v30207{color:#047857!important;border-color:#a7f3d0!important;background:#ecfdf5!important}
.online-support-delete-btn-v30207{color:#b91c1c!important;border-color:#fecaca!important;background:#fef2f2!important}
.online-support-admin-guest-state-v30207{display:block;margin-top:5px;color:#15803d;font-size:11px;font-weight:800}
.online-support-admin-guest-state-v30207.is-closed-v30207{color:#64748b}
.online-support-admin-guest-state-v30207.is-blocked-v30207{color:#b91c1c}
.online-support-admin-reply-v30204 textarea:disabled{background:#f1f5f9;color:#94a3b8;cursor:not-allowed}
.online-support-antispam-card-v30207 small{display:block;margin-top:4px;color:#64748b;font-size:10px}
.ps-online-support-state-v30207{margin:0;padding:10px 14px;border-top:1px solid #e2e8f0;background:#f8fafc;color:#475569;font-size:12px;font-weight:800;line-height:1.8}
.ps-online-support-state-v30207.is-closed-v30207{background:#f8fafc;color:#475569}
.ps-online-support-state-v30207.is-blocked-v30207{background:#fef2f2;color:#b91c1c;border-color:#fecaca}
.ps-online-support-compose-v30204.is-locked-v30207{opacity:.68;background:#f8fafc}
.ps-online-support-compose-v30204.is-locked-v30207 textarea,.ps-online-support-compose-v30204.is-locked-v30207 button{cursor:not-allowed}
@media(max-width:1100px){.online-support-stats-v30207{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:700px){.online-support-stats-v30207{grid-template-columns:repeat(2,minmax(0,1fr))}.online-support-chat-head-v30204{flex-direction:column}.online-support-admin-actions-v30207{width:100%;justify-content:stretch}.online-support-admin-actions-v30207 .btn{flex:1;justify-content:center}.online-support-admin-actions-v30207 .btn span{display:none}}


/* v3.02.08 - normalized support icon scale */
.ps-online-support-launcher-v30204 i,
.ps-online-support-admin-launcher-v30204 i{font-size:20px!important;line-height:1!important;width:1em!important;height:1em!important;display:inline-grid!important;place-items:center!important}
.ps-online-support-primary-v30204 i{font-size:16px!important;line-height:1!important;width:18px!important;max-width:18px!important}
.ps-online-support-close-v30204 i{font-size:17px!important;line-height:1!important}
.ps-online-support-leave-v30205 i{font-size:13px!important;line-height:1!important}
.ps-online-support-compose-v30204 button i{font-size:16px!important;line-height:1!important}
.online-support-empty-v30204 i{font-size:30px!important;line-height:1!important}
.ps-online-support-window-v30204 .fa-arrow-left,
.ps-online-support-window-v30204 .fa-arrow-right{font-size:16px!important;transform:none!important}
@media(max-width:640px){
 .ps-online-support-launcher-v30204 i,.ps-online-support-admin-launcher-v30204 i{font-size:18px!important}
 .ps-online-support-primary-v30204 i{font-size:15px!important}
}